AITM Seminars >> 1st Public Seminar: “Emotional Intelligence and Effectiveness” by Prof. Dr. Shailendra Singh


AITM is committed to delivering quality academic programs, which produce critical and enlightened thinkers, who are not only able to think “locally” but also compete globally. In pursuit of this academic excellence and to enrich the programs offered, AITM has and will continue to invite distinguished visiting faculty from reputed academic institutions such as Indian Institute of Management, Asian Institute of Technology.

As part of its corporate responsibility to share knowledge and experiences with fellow practitioners, professionals and other interested stakeholders, AITM has launched and will continue to sponsor a series of public seminars by distinguished visiting faculty, our AITM national faculty and other distinguished personalities.

Title: “Emotional Intelligence and Effectiveness”
Speaker: Prof. Dr. Shailendra Singh, Visiting Prof. – AITM; Professor at IIM, Lucknow
Date: February 28, 2013

AITM organized its 1st Public Seminar on “Emotional Intelligence and Managerial Effectiveness” on 28 February 2013 in its lecture theatre in AITM Building. Prof. Dr. Shailendra Singh, a distinguished Professor of Indian Institute of Management (IIM), Lucknow, and our AITM visiting faculty for Human Resource Management for our MBA program, delivered the seminar on this important topic. Prof. Dr. Sriram Bhagut Mathe, Chairperson of AITM welcomed all the guests, including some very senior distinguished personalities. Prof. Emeritus Dr. Ram Manohar Shrestha chaired the session.

Emotional Intelligence is defined as “ability to monitor and regulate one’s own and others feelings, and use feelings to guide thought and action”. Goleman, 1998, defined Emotional Intelligence as “the Capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and our relationships”.

Humans are emotional creatures. Their emotions play a far more important role than most of us realize in learning, decision-making, personal achievement, managing relationships and organizational effectiveness and outcomes. In any organization, emotions can play a distinctive role in its development. Emotions are contagious and can spread like viruses. After emotions have dissipated, they leave a corresponding mood i.e. a continual flow of feeling through the group. Both good and bad moods tend to perpetuate themselves, and over time they become established as the organizational climate. Leaders have the greatest impact on the organizational climate.

There are basically four dimensions of Emotional Intelligence (EI): (i) self awareness, (ii) social awareness, (iii) self management, and (iv) relationship management. It is the key differentiator between average and star performers. It can be learned through determination, practice and feedback. EI affects organizational culture and climate and has impact on organizational performance, attrition, citizenship behavior.

In conclusion, Prof. Singh sated that the role of Emotional Intelligence has not received sufficient attention as far as productivity in the work place is concerned. In reality, emotional intelligence is one of the core components that determine whether an individual is effective or not. Therefore, it is essential that working professionals and the public at large realize its importance and enhance their professional and personal lives through better understanding of emotional intelligence concepts.